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Notification eMails stopped working | Acronis Forum
Each job is set up to send me an eMail when the job ends. For years this worked well. Suddenly none of the messages arrive. When I try to send a test message all I get is “Failed to send the test e-mail. Check the specified e-mail settings”. You can also set global email notifications which are less prone in my experience to problems. Open ATI, select settings and then select notifications, which takes you to web base interface. The emails are sent by Acronis Server not by the local computer which avoids many potential issues.
I am seeing this too. Something has for sure changed in the last week. I know my email settings are correct adobe illustrator cs3 free software free proper and other clients work without issue.
As suggested I did put my email address in and selected all three levels of notification and I kicked off a small backup and I did get email notification of a successful job. I did a complete uninstall and reinstall with with no success. To be clear, I am not using the cloud and backing up acronis true image 2017 email notification not working free storage locally acronis true image 2017 email notification not working free a different physical disk drive in my PC.
The locally sourced email does seem to be the issue. I do not get the same data that I used to get when the email originated locally. My ISP and email settings have not changed. Acronis has not changed. I can only fathom that something in Windows has changed to cause this to break. Identical to the thread originator, when I send a test message in my notification tab, I see “Failed to ссылка the test email.
Check install adobe indesign cc 2017 free specified email settings”. Is there any way we can find out specifically what is happening e. What port and security option?
I do have a gmail account, but I always have used my Comcast account. I can try my gmail. Maybe Comcast has blocked these emails now? I didn’t consider that. Both top tick boxes are checked: Show notification message on insufficient disk space, Notify is stock at MB. Send emails about the operation state is also checked. Username: my email address comcast. Chris, one change worth trying is to switch your encryption from SSL to TLS with port – it may be that Comcast have followed the example of other providers and stopped accepting insecure SSL which Acronis is still using.
Steve I too had this problem and think I fixed it but am getting a different email form than before. The first pic is old and other two are the new ones? How do I set this up to send acronis true image 2017 email notification not working free old email? Your first screen acronis true image 2017 email notification not working free shows the email notifications that Acronis generates according to your email notification settings in your online Dashboard. To see the first option, click on the Account page in the Взято отсюда GUI, then on the button to ‘Open Online Dashboard’ – once the Dashboard has opened for your Account, then click on the icon as shown in the screen image below, then on the option for Email notification settings.
Note: There has been reports of problems with these Acronis email notifications in the forum over the last couple of days – see forum topic: Not getting email report on backup tasks. Richard, your settings are the same as I have apart from the obvious email address – please post a comment in the other forum topic that I referenced in my Note above to register that you too are not getting these emails from Acronis for your account. This is an issue that Acronis need to fix on their Dashboard systems where these mails are generated from.
In reply to You can also set global… by IanL-S. In the support request dead cells pc include a link to this thread and mention my existing support case My email notifications stopped working about a week ago.
Microsoft access 2016 click to run am not sure of the exact date because I recently removed all the emails. No changes to the email settings have been made in over a year and the notifications were very reliable. Please note that there are 2 different forms of Email Notifications – one that you configure for each backup task in the ATI GUI using the Notifications page – these are still working for me provided you have the correct settings for the email server you are using.
I have been receiving the notifications successfully for several years. They just stopped working a couple of weeks ago and now when I try to send a test message, I get the error: “Failed to send the test e-mail. Check the specified e-mail settings. No changes to the backup task or any of the e-mail notification values have been made. The nightly backups are running successfully, I just do not get any notification messages.
The GoDaddy e-mail server settings have not changed. I verified the the e-mail account is active and can send and receive messages while logged in to Workspace GoDaddy webmail client. Try changing to using TLS with Port which is what I have been using since Google did the same a couple of years back.
After being jerked around by Acronis Support for close to 2 months now, I appreciate someone in here actual posting a solution. Thank You!! I am sooo disgusted with Acronis support I wish they would own up to their issues I am so disgusted with them The newer Office servers use TLS by default. Their suggestion to see if that was the problem was to remove the SPF record.
I passed on that suggestion because adding it stopped the problem we were having. The SPF record may have nothing to do with the ATI notifications not working, but it was around the time that the notification failures started. That is all I really care about. I would still like to know why the Acronis true image 2017 email notification not working free setting stopped working, but do not have much time to research.
Thanks for all the replies. Nightly, I have two backups run an hour apart. Suddenly, one of the backups stopped sending a “success” notice. When I run the “send test,” it works fine, so I’m guessing it’s nothing that’s changed on my end.
On recommendation, I’m turning on the web-based notification as a stop-gap measure. Oddly, the backup job that fails is the first job, set for 1 a. The second job, set for 2 a. I will move the second job to 3 a. Perhaps more ominously, some time ago I noticed that the notifications — one or both — would sometimes generate two identical emails upon successful completion.
I’ve just been ignoring them. Not sure. I’m pretty sure, looking in my Deleted folder and at sent http://replace.me/24127.txt notifications, that the last time this ran cleanly was May Acronis true image 2017 email notification not working free final oddity, Windows 10 “notifications” from acronis true image 2017 email notification not working free taskbar occasionally complains that something is trying to access a “TIB” file.
I usually don’t know how to answer: I sometimes “allow for an hour” or “ignore. I see it in the morning on occasion when I check the PC’s operation. Once I click on the Windows message, it disappears — or else I’d capture and share it. If it happens again, I’ll post. There was no difference when I turned on the web-based notification; I see nothing new happening. I know this works on another machine, when I forget to connect the backup disk and when it runs successfully. I did move the backup jobs farther apart.
Their length of time of operation should not have been a problem anyway. Again, no changed in inconsistency. Yesterday I got an email notification from the second scheduled backup, set for 3 a. But opening the application, I can see that both jobs ran successfully verified by looking at the files on the backup disks.
I just checked the online dashboard and the checkbox to send notification upon success was unchecked. That’s not the way I продолжение здесь it the other day after clicking on Save.
And today, just before I logged into this support site, surprisingly BOTH backup job notifications appear in my Yahoo inbox.
What’s going on? Dane, the first check point I would suggest acronis true image 2017 email notification not working free at is the Outbox for the SMTP account you are using for your email notifications assuming these are those that are configured using the Notifications page in the task options.
With regard to the Acronis web notification service, sorry but that has had problems for months that remain unresolved for lots of users, myself included!
I don’t have a Yahoo account but my own notification emails using my Gmail account SMTP server is working fine for all my backup tasks, sometimes with a little delay but always received within a short period of the task completing. I can ссылка на продолжение at the most recent successful messages received, in raw format, and try to discern.
Of course, I can only look at the successful messages I receive in my Yahoo Inbox. From my uneducated inspection, all looks OK. Recall that if I elect to send a test message from either of the two backup jobs, they run successfully.
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I recently tweaked an encrypted scheduled backup in True Image which has been running successfully for a couple of years to include a simple post-processing command. After this change the task forgot the password for the NAS share but I was able to manually reinstate ссылка на продолжение. However it also now puts the following in the email notification each time it runs: XXXX task completed successfully.
Description : Cannot acronis true image 2017 email notification not working free the log file. The backup itself is working, it’s just the email notification that has a problem. I’ve looked in the log files to see why it can’t read the log files but couldn’t find anything perhaps I’m not looking in the right log?
Any suggestions as to how to fix this? Have you tried making a new small backup task, i. So it’s just the tweaked backup that has the problem. The tweaked backup just seemed to forget its passwords both for the NAS and for the log file after the tweak. Andrew, difficult to say why the one backup task has an issue but others don’t but it won’t be the first time users have hit a corrupted task script.
Take the Delete option but do not click on ‘delete everything’. Once the task has been removed, use the option to the right of the ‘Add backup’ behind the caret to ‘Add existing backup’ and navigate to your backup destination then select the most recent backup file to add. The backup will be added back to the GUI using the file name of the. You will need to click on the Reconfigure button which is in place of the normal Backup now button. Set your backup source, destination and all other options, including the change you were wanting to make at the start of this saga.
Acronis true image 2017 email notification not working free, thanks for the further advice. I understand the logic of your approach of deleting and recreating the task. Is using the “Save as default” checkbox at the bottom of most of the option screens a reliable way of speeding up the recreation of the backup task? As you can probably tell Acronis true image 2017 email notification not working free just a little nervous about deleting the existing mostly working task and acronis true image 2017 email notification not working free being able to recreate it successfully.
Is it possible to create the new task first, temporarily de-schedule the existing task and see if the new one runs successfully before deleting the existing one? Or is there a problem with two tasks pointing to the same backup files? With regards to the password encryption, there should be no issue provided you know what that password key is. There is no recovery for lost passwords used to encrypt backup files. Acronis true image 2017 email notification not working free, if you attempt to use the option to ‘Add existing backup’ when the original task still exists in the ATI GUI, it will just keep the current task association with those files, not create a new task.
Steve, thanks again for you clear and precise advice. I was about to undertake the transition to a new backup task, but had a quick look in my emails this morning for the results of last night’s backup. I’ve made no changes to the configuration but it was able to find and display the log in the email – very strange.
So everything appears to be back to normal, the mamp pro 4.5.0 runs, the email shows the log and the post-processing command that I added to the job executes. I can’t explain why it suddenly started working again given that I’ve made no changes to any part of the configuration. The only thing that I can see as a clue is that it’s перейти not working посетить страницу exactly one week so maybe something just kicked back in after a week – but that’s more than a little tenuous.
So all seems to be fine now, but your advice I’m sure will be useful for me in the future or for others with similar problems. I think I was a little premature with my “so all seems to be fine now”. Last night’s backup was back to ” Description acronis true image 2017 email notification not working free Cannot read the acronis true image 2017 email notification not working free file “.
I’ll keep an eye on this and see if it sorts its self out or whether I need to replace the backup task. Things got worse. So I followed Steve’s advice and completely recreated the backup job. But this job soon forgot passwords and other things.
So as a last resort I upgraded to ATI This didn’t cure the problem. The clue was that the original problem I had started on 23 October which is when this bug started. I’m obviously not happy given the seriousness of the bug and the breadth of users impacted that two weeks later there is not even a workaround from Acronis let alone a fix. And also no communication from them to users who they must know are significantly impacted. Andrew, your encounter with this known bug is slightly different to other users including myself who have hit it.
I haven’t seen any other reports of the password for an encrypted backup being lost but this may simply be that most users do not use that protection feature.
The latest updates in the linked ATI Forum topic for this bug looks to suggest that Acronis know that this was caused by an update on their side in the Cloud servers handling the Dashboard feature, so now we need assurance that they have fixed this and will take measures to ensure it never happens again! Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Thread needs solution.
Posts: 1. Comments: 6. Products: Acronis True Image Steve Smith. Posts: Comments: Andrew, welcome to these public User Forums. Products: Acronis True Image 9. Steve, thanks for the welcome and for the suggestion. I created a new small backup and ran it and the email contained the log with no error. Any more suggestions? I’m awaiting a workaround and a fix from Acronis for the bug.
– Acronis true image 2017 email notification not working free
Backups are running smoothly although I haven’t done a test recovery yet. And, I’m pretty pleased with the ease of setting up backup jobs compared with ShadowProtect. Unfortunately, I’ve run into an issue with email acronis true image 2017 email notification not working free not working. My mail acronis true image 2017 email notification not working free pair. So, I don’t think there’s any question that it’s the use of TLS 1.
I didn’t see any settings accessible from the user продолжение здесь, but perhaps there’s a configuration setting somewhere? I also see there’s a beta notofication on. As I’ve not purchased the product yet, I don’t have access to the beta code. Edit 2: I also should mention that I opened a support ticket few days ago. I haven’t received a response yet, which I suspect is because I haven’t purchased any product yet.
Rather than setting up notifications for individual backup task, you could try the global settings for email notifications which can be found in settings part of the App. Смотрите подробнее can select he type of events you want reported. Thanks for the suggestion to use the global notificxtion. I had looked at that, but thought it applied only to backups to the cloud I’m backing up to local storage. I’ve enabled all events types, so we’ll see what happens on the next backup.
Mark, you are entitled to days of free support from Acronis during your trial product period plus, as far as I understand the ATI Beta program is open to any user who registers for it, not just for existing product owners! See the ATI Beta webpage. The forum moderator knows of this issue! I sent feedback from the UI, as well as made a post in the beta forum. Thanks for that suggestion. Did you get any response to your beta-forum post?
If you didn’t turn on password based-encryption yet, now it’s time for it. I’ve discussed this frse with посетить страницу RnD – according to my colleagues, we might move away from the auto-login in the future, when the whole platform will be reworked. Currently, a user is requested to provide credentials when signing in nof the product anyway. This thread somehow went off course from TLS 1. So, when is Acronis going to fix the TLS 1.
Even Microsoft is phasing this out of Microsoft ? Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Email notifications not working due to using TLS 1. Thread solved. View Solution. Mark Hilbush. Posts: 2. Comments: 8. Thanks for your help! Edit: I’m on a Windows 10 platform. Forum Hero. Posts: Http://replace.me/8702.txt Steve Smith. Products: Acronis True Image 9.
Ian, I just wanted to confirm that your suggestion to use the global cloud settings microsoft word 2016 isnt your default program free download Буду. Jason Popovic. Posts: 0. Comments: 1. Posts: 1. No response. Workking Moderator. Hello Armin, we’ve added the password-protection to the shared links. Hello ArminI’ve discussed this acronis true image 2017 email notification not working free with the RnD – according to my colleagues, acronis true image 2017 email notification not working free might move away from the auto-login in the future, when the whole platform will be reworked.
Adobe photoshop cs3 free full version for windows 10 Douglas. Comments: 2.